| About the Preferred Customer Program As a Preferred Customer (PC) you may purchase USANA products at the discounted wholesale price. There are no contracts or obligations to continue, but there are cost savings. Participate in Autoship as a PC and save even more money.
Preferred Customer FAQ
Q: Is there a charge to register as a Preferred Customer?
A: No, the Preferred Customer program is free.
Q: How do the discounts work?
A: All Preferred Customers receive 10% off the retail price on all USANA products and up to 20% off the retail price on autoship orders.
Q: What does Autoship mean?
A: Autoship means that your order is sent to you automatically every 4 weeks, without any action on your part. This is particularly useful when ordering vitamins or any product that you will use on a regular basis.
Q: Can I cancel, change, or place my Autoship on hold at any time?
A: Yes, you can make cancel or make changes to your Autoship whenever you like.
Q: Does USANA guarantee their products?
A: USANA offers customers a 100%, 30-day, money-back guarantee on their product orders. If for any reason a Preferred Customer is dissatisfied with any USANA product, he/she may return that product to the company within 30 days for replacement, exchange, or full refund of the purchase price.
Q: How do I enroll?
A: Click here to enroll online.
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